Auditor Certification What are the requirements of becoming SMG Auditor? Main requirements of becoming SMG Auditor are: Holding a recognized and valid ISO Lead Auditor certification At least 5 years of related professional experience At least 300 hours of relevant audit experience, of which at least 100 must be as a lead auditor. Certification of Management Systems Against which standards can SMG certify? SMG provides audits and certifications of management systems in: Quality, Health & Safety, Environment and Energy, Food Safety, Information and Cyber Security, Business Continuity, Risk and Reputation, Ethical Trade, Oil and Gas, Cosmetics, Security Operations, IT Service Management, Asset Management, Medical Devices, Supply Chain Security. Do we need to do a Pre-Audit? This is optional however it helps in identifying your system implementation status and your gaps if any. How long does it take for a Management System Certificate to be issued? Certification will be issued within 1 month maximum after successfully closing the audit and any related Major non-conformities. What is the value of Management System Certification. Having your organizational system/s audited by an independent third party professional organization, such as SMG, can be a useful tool in identifying any shortcomings of your existing systems with the purpose of having these shortcomings adequately addressed. Once it is determined that the organizational system does comply with the targeted standards, validation and certification will take place. Receiving an internationally recognized certificate establishes your organization as an adaptive and flexible organization that is in pace with global best practices, which furthers customer trust in the products and/or services that you provide. These benefits can have a multifaceted impact on your business, ultimately cascading to an increase in market share. What are the costs of Management System Certification? The cost of Management System Certification depends on the company size, process complexity and business complexity. Interested in receiving a free quote? What is Management System Certification? A Management System is a framework of policies, processes and procedures used by an organization. Management System Certification can be obtained when organizations have implemented and documented a management system and abide to a code of practices, industrial guidance and other regulations. The Management System needs be audited and meet the requirements in order to receive certification. Payment How to pay my Fees? Two weeks before your requested service (audit/ training) you will receive an invoice by mail and the payment will be expected to be ready upon conducting the requested service. The auditor/trainer will have the original invoice and receipt which will be given to you. For training you can always use the online secured payment and an official confirmation will be received through email. Training Courses How do I decide which courses should I take? SMG’s extensive catalogue of training courses presents a various number of professional development opportunities for individuals to sharpen their skills and optimize business operations. Select the relevant subject to determine which training course is right for you. SMG official trainings include Introduction, Foundation, Lead Implementer, Lead Auditor, and Manager Courses. How many people would normally attend each course? This varies. Classes can have between 4 to 20 candidates. What is the content of the training? There is a combination of class work exercises, real-life experience discussions, observation, homework, practical application, and study. All our courses are intensive and they enable the participants to develop the expertise necessary to support an organization in optimizing its business operations, implementing and/or auditing management systems, managing different programs etc. What is the difference between the Lead Implementer and Lead Auditor courses? If you are a practitioner focused on helping the organization implement an effective management system, then the Lead Implementer is the right course for you. Lead Implementer courses enable participants to develop skills and support organizations in implementing and managing a management system based on ISO Standards. If your career consists of auditing practices and you want to assist your organization in further improvements, then the Lead Auditor course is the right option. Exam Results How long does it take to get my exam results? It takes approximately 10 days after the exam date to get the results. The results will be shared through phone call. I did not pass the exam. What is the retake policy? There is no limit on the number of times a candidate may retake an exam. However, there are some limitations in terms of allowed time-frame in between exam retakes, such as: If a candidate does not pass the exam on the first attempt, he/she must wait 15 days for the next attempt (1st retake is free). Retake fee applies. After the fourth attempt, a waiting period of 12 months from the last session date is required, in order for a candidate to sit again for the same exam. Regular fee applies. For the candidates that fail the exam in the 2nd retake, SMG recommends attending an official training in order to be better prepared for the exam. To arrange exam retakes (date, time, place, costs), the candidate needs to contact us to register in the coming organized session. What is the passing score on a certification exam? It depends on the exam. Each exam has a passing score that might be the same or different from the other exams. Passing score is determined after psychometric analysis. Exams should have a minimum score of 70%.