Customer name: HD Solution S.r.l.
Country: Italy
Standard: ISO 20000-1:2018
Scope: Sistema di gestione dei Servizi IT per l’erogazione delle attività di implementazione, configurazione, manutenzione e gestione di servizi relativi ad Application e System Management attinenti piattaforme tecnologiche, infrastrutture ICT (sistemi, rete e sicurezza logica) e soluzioni applicative (comprese le basi dati); supporto specialistico; manutenzione hardware, supporto ambienti client e servizi di Service Desk con attività di contact center e call center, erogati presso le sedi aziendali e/o le sedi dei clienti esterni.
Certificate number: IT-10002-ITSMS
Certificate Expiry Date: 05 August 2024
Customer name: HD Solution S.r.l.
Country: Italy
Standard: ISO 20000-1:2018
Scope: IT Service Management System for the provision of IT service implementation, configuration, maintenance and management of services related to Application and System Management relating to technological platforms, ICT infrastructures (systems, network and logical security) and application solutions (including databases); specialist support; hardware maintenance, support for client environments and Service Desk services with contact center and call center activities, provided at company offices and / or external customer offices.
Certificate number: IT-10002-ITSMS
Certificate Expiry Date: 05 August 2024